Melissa Hanlon & Beth Catenza Spoke at the Northern New England Society for Healthcare Risk Management Spring Education Day

On Monday, June 18, Sulloway partners Melissa Hanlon and Beth Catenza made presentations to the Northern New England Society for Healthcare Risk Management.  Melissa and Beth addressed issues related to the New Hampshire Board of Medicine including “Trends in Complaints, Process for Response, & What Drives a Consumer to Complain.”  They also provided information regarding “Mitigation Strategies to Prevent a Complaint, Support of Staff through the Process with a Providers Experience, and Complaints Related to Opioids.”  The seminar took place at the Grappone Conference Center in Concord, NH.  If you are facing any issues before the New Hampshire Board of Medicine, please feel free to contact Melissa or Beth at 603-223-2800.